How can we help you?

Visit our course catalog and use the filters to narrow down by trade and state. You can also search by keyword — typing "ethics" or "NEC" or your state board's name will surface relevant courses.

If you're not sure which course your state board requires for your specific license, call us at (800) 698-2770 and we'll point you to the right one.

Yes. When you enroll in a course, you'll create an account with your email and a password. This lets you save your progress, log in from any device, and access your certificate later.

Instantly. As soon as your payment goes through, your course is available in your account — no waiting, no email confirmations to click. You can start, pause, and resume whenever you want.

Courses are primarily in English, but our customer support team is fully bilingual — call or text us in Spanish and we'll help you through the registration, the course, and any questions about state requirements. Hablamos español.

Yes. Your progress saves automatically every time you log out. Come back whenever you want — from a phone, tablet, or computer — and pick up exactly where you left off.

Yes. All our courses work on any modern device — iPhone, Android, iPad, laptop, or desktop. You can even switch between devices mid-course and your progress will follow you.

Most courses have no expiration once you enroll — you can take as long as you need. That said, your license renewal deadline with the state board is what really matters. We recommend finishing well before your license expires so we have time to report your hours to the board.

Our audio narrator reads the course content aloud — perfect if you absorb information better by listening, or if you want to study during a commute or while working. It's available as an add-on for $1.99 per course, and it's included free with courses redeemed using a corporate voucher.

It depends on the course and your state's requirements. Some courses have no tests at all — just complete the content and you're done. Others require a final quiz to meet state board standards. Each course page lists whether there's a quiz so you know before you enroll.

You can retake the quiz as many times as you need. There's no penalty and no extra fee — we just want you to learn the material and pass.

Yes. You can log back into your account at any time to review the course content. Your certificate stays in your account too, so you can re-download it whenever you need a copy.

Immediately. The moment you finish the course (and pass the final quiz if there is one), your certificate of completion is emailed to the address on file. It's also saved in your account so you can download it again anytime.

Within 24 hours of completion. Whether it's TDLR, DBPR, DOI, or your state board's equivalent, we submit your completion record fast so you can renew without delay.

Yes. We report your CE completion to the state, but the actual license renewal happens between you and your state board — usually through their online portal. We just make sure your CE requirement is satisfied before you go renew.

No problem — your certificate is permanently stored in your account. Just log in and download a new copy. If you need help finding it, call us at (800) 698-2770.

Yes. Because we're an approved provider for the boards we serve, your certificate includes our provider number and course approval ID — the exact information state boards look for. We also report your completion directly, so the board has the record on file even if you never present the certificate.

All major credit and debit cards (Visa, Mastercard, Amex, Discover), electronic checks (ACH), and PayPal. Checkout is secured with 256-bit SSL encryption.

No. The price on the course page is the price you pay — no "processing fees," no "convenience charges," no surprises at checkout. That includes state reporting and your certificate.

Yes — if you find the equivalent state-approved course at a lower price from a competitor, contact us before you enroll and we'll match it. Just call (800) 698-2770 with the details.

Because our courses are copyrighted digital content, refunds are handled case-by-case. If you've enrolled by mistake, accidentally bought the wrong state's course, or hit any issue, just email us or call (800) 698-2770 — we work with every customer to make it right.

Yes. A receipt is automatically emailed to you after checkout. If you need a formal invoice for tax or expense reporting, contact us and we'll send a customized version with your company information.

Yes. Buy 3 or more courses and get 30% off every course — mix and match across trades and states. For 25+ courses, we offer custom pricing on top. See our Corporate Discounts page for the full breakdown.

After you buy in bulk, we email you a unique voucher code for each seat. You distribute the codes to your employees however you want — Slack, email, text. Each employee creates an account, enters the code, and gets immediate access to the course at no cost to them, plus the free audio narrator.

Yes. We'll automatically email you every time an employee starts a course and again when they finish. The completion email includes their certificate, so you have a record without chasing anyone.

Click "Log in" at the top right, then "Forgot your password?" Enter the email you used to enroll, and we'll send you a reset link. If the email doesn't arrive within a few minutes, check your spam folder or call (800) 698-2770 for help.

Try these first:

• Refresh the page (or close and reopen your browser)
• Make sure your browser is up to date — Chrome, Safari, Firefox, or Edge all work
• Try a different device — your progress is saved in your account, not the browser

If it still won't load, call or text us at (800) 698-2770 and we'll troubleshoot live.

Three ways:

• Call or text: (800) 698-2770
• Email: info@1stchoice-ce.com
• Contact form: /contact

We're open 365 days a year and a real person — Spanish-speaking support available — picks up the phone.

We answer calls and texts 365 days a year, including weekends and holidays. Most calls are answered within a few rings. Email responses typically come back the same day.